Contact Us

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For more information on our programs or our services, please contact us by

Phone: (519) 685-4276 or 1 (888) 567-9490 (toll free)

Email: or using this >> WEBFORM >>

Mail: Threads of Life, P.O. Box 9066, 1795 Ernest Avenue, London, Ontario, N6E 2V0

Fax: (519) 685-1104

Volunteer Family Guides

Are you looking to be connected with one of our trained Volunteer Family Guides? If so, please contact Kate Kennington, Program Manager, Family Support at or by calling our toll free number above.


Susan Haldane Program Manager, Marketing & Communications, Editor, Threads quarterly newsletter at 1-888-567-9490 or email

Executive Director

Shirley Hickman [Bio],
Executive Director | 1-888-567-9490


Carin Whittal, Administrative Coordinator | 1-888-567-9490

Speakers Bureau

To request a speaker, please send an email to us at or phone us toll free at 1-888-567-9490.

Have you heard one of our speakers recently? Give us your feedback! 


Attention Volunteers!

Help us account for the valuable time you donate to Threads of Life by reporting how much time you have donated to Threads of Life’s Family Support Programs and Services – including training, speaking engagements, communication with a family member as a Volunteer Family Guide, planning a Steps for Life walk, and more! –> Report your Volunteer Hours Here!


Become a volunteer

If you are interested in volunteering for Threads of Life, please let us know by completing a Volunteer Application Form (PDF), and sending it to us at or fax: (519) 685-1104. Please note that the form is a fillable PDF. Please save the file to your computer before completing using Adobe Reader. It may not work or save properly with other PDF viewers.


Complaints or concerns?

If you are dissatisfied by the service, actions, or lack of action by Threads of Life as an organization or a staff member or volunteer acting on behalf of Threads of Life, you may file your complaint verbally (by phone or in person) or in writing (by mail, fax, email) to the employee or volunteer with which you have your primary relationship with Threads of Life. All complaints received by Threads of Life staff will be handled according to the Complaints Policy and Procedure.

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